Returns & Exchanges
At Sistacoâ„¢, we want you to love your manicure results; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure all returned products are in their original packaging and meet our safety hygiene standards for beauty products.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via the portal with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original Sistacoâ„¢ boxes, ensuring that all mineral powders, applicators, and LED lamps are protected from transit damage.
- 3.Ship to Our Warehouse
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.