Frequently Asked Questions
Everything you need to know about the Sistaco Mineral Bond System.
What makes the Sistaco Mineral Bond system different from traditional gel polish?
Unlike traditional gel polish, Sistaco uses a unique mineral powder system that is 9-free, vegan, and cruelty-free. It provides a long-lasting, salon-quality finish without the harsh chemicals or difficult removal process associated with standard gels.
How long does a Sistaco manicure typically last?
When applied correctly using our Base and Top Coats, a Sistaco manicure typically lasts up to two weeks. The mineral bond technology ensures a chip-resistant finish that maintains its shine.
What is your shipping policy for international orders?
We ship worldwide! Orders are typically processed within 1-2 business days. Delivery times vary by location, but standard international shipping usually takes between 7 to 14 business days.
Is the Sistaco system safe for natural nails?
Yes, our formula is designed to be gentle on your natural nails. Because there is no aggressive buffing required and the removal process is non-damaging, your natural nails remain strong and healthy underneath.
What is your return and exchange policy?
We want you to love your nails. If you are not satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund or exchange, excluding shipping costs.
Are your products vegan and cruelty-free?
Absolutely. Sistaco is committed to ethical beauty. All of our mineral powders and liquids are 100% vegan and we never test our products on animals.